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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Barrows

April 16, 2025

5  out of  5
rating by Matthew Barrows
"Been using Rachel spoon state for about 4 years great people and service"
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Lewis Williams

April 16, 2025

5  out of  5
rating by Lewis Williams
"Jerry was a wonderful employee and easy to converse with"
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Rhonda Beatty

April 15, 2025

5  out of  5
rating by Rhonda Beatty
"Rachel spoons State farm insurance office employees are very polite and take care of me I sure appreciate it keep up the good work"
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Ames Duncan

April 10, 2025

5  out of  5
rating by Ames Duncan
"Excellent, personal service. Highly recommend."
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Orlanda John

April 9, 2025

5  out of  5
rating by Orlanda John
"Great service and explained policies clearly. Got exactly what I wanted."
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Kim Rathbun

April 9, 2025

5  out of  5
rating by Kim Rathbun
"These folks are the BEST at what they do! I can call them, and they are always available and they always answer my questions. I love them and I will NEVER be insured by any other company."
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Cindy Rodgers

April 8, 2025

5  out of  5
rating by Cindy Rodgers
"I have been with State Farm for many moons and have always had a great experience! Today I spoke with Matt and Nikki and they were both very friendly and helpful! I usually speak with Nikki when I have questions or concerns and she really is the best! She has gone out of her way to help me and made sure I understand everything I have questions about! Thank you ! Cindy Rodgers"
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Maria Evans

April 7, 2025

5  out of  5
rating by Maria Evans
"Very happy"
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Samantha Janes

April 7, 2025

5  out of  5
rating by Samantha Janes
"Love this office!"
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Terry Parker

April 4, 2025

5  out of  5
rating by Terry Parker
"I would like to say that I have never had better consistent exceptional service. As I have experienced over many years with Rachel Spoon State Farm. Always friendly and helpful. All staff have given great service. Today it was Jerry who met the mark. Thank You to all"
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Shaun Robertson

April 3, 2025

5  out of  5
rating by Shaun Robertson
"I needed an extension on my policy and they helped me move my due date without any penalties and zero hassle."
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doug

April 3, 2025

5  out of  5
rating by doug
"I have really good rates with Rachael Spoon's State Farm agency, They are a friendly staff, helpful, no issues at all. I highly recommend them for your insurance needs. I got a much better rate per month then all the other companies."
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Martin Raebel

April 2, 2025

5  out of  5
rating by Martin Raebel
"I love Jake. He understands everything I need for my insurance needs."
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Greg Dornback

April 1, 2025

5  out of  5
rating by Greg Dornback
"Staff has been very helpful with all our vehicles and home owner needs. Always professional and pleasant to deal with. When asking questions or going over information, very knowledgeable and focused on your issue or situation. Thank you for excellent service."
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Scott cox

April 1, 2025

5  out of  5
rating by Scott cox
"I switched to state farm from progressive due to their policy not allowing my home to be covered. So far the price has been similar but the benefits of the umbrella coverage is nice. I have yet to use the insurance as intended for my home and auto."
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Kelli Bowers

March 28, 2025

5  out of  5
rating by Kelli Bowers
"Great working with Nikki at Rachel's office going over coverage option changes to best suit our needs. Thanks for taking time with us."
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Paislee Renee

March 27, 2025

5  out of  5
rating by Paislee Renee
"Thanks Rachel’s office so always being so personable & quick to help with my needs. 😊"
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Sheri Kinnan

March 26, 2025

5  out of  5
rating by Sheri Kinnan
"Such great people!! They have really listened to my needs and helped me figure out the best plans for me. Highly recommend!"
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Stephanie Rookstool

March 24, 2025

5  out of  5
rating by Stephanie Rookstool
"I had a wonderful experience with Nikki at this location. Very helpful, quick and extremely knowledgeable."
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Joshua Faroukhtakin

March 14, 2025

5  out of  5
rating by Joshua Faroukhtakin
"This State Farm agent is awesome, great customer service, most of all answered all my questions that I need. They have a nice seating area with coffee and nice cold water is cool. I recommend them to everyone. So please stop by the prices are also nice too."
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Maricella Mintz

March 14, 2025

5  out of  5
rating by Maricella Mintz
"Great place to go! Definitely recommend"
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Tyler Lefever

March 13, 2025

5  out of  5
rating by Tyler Lefever
"Their whole staff is amazing. They’ve always helped me in getting the best price and having the best coverage."
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Martha

March 13, 2025

5  out of  5
rating by Martha
"Rachael Spoon State Farm is the best insurance agency I have worked with. All the staff are knowledgeable, friendly, and courteous. They make everything so easy and I feel like I'm calling a friend instead of a business. That is why even though I moved out of state I choose to keep them as my agent. I have had auto, renter's and life with them and have saved tons of money. Also, when my home was burglarized they immediately stepped up to help me and I received an insurance check for coverage in less than a week! I highly recommend this crew of great people!"
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Kelley Minty

December 20, 2024

5  out of  5
rating by Kelley Minty
"After getting dropped from a national insurer due to generic wildfire risk, Rachael was kind, compassionate and professional in getting me re insured. Recommend her fully!"
We responded:
"Such a pleasure to get you taken care of! Thank you!"
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Bryan Coe

November 26, 2024

5  out of  5
rating by Bryan Coe
"Rachael and her team are knowledgeable, personable, and service oriented. I would highly recommend them to anyone!"
We responded:
"Thank you so much for your trust in us! It’s truly our pleasure!"